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The future of UX, in certain segments of Consumer and Infrastructure IoT, will be driven by storytelling and emotions. When technology disappear, it’s replaced by magic – resulting in far stronger experiences – an experiences that want to be relived time and time again. Two examples are the Roomba vacuum by iRobot and the Disney theme park magic band. And did you know that many owners of expired Roombas can’t bear to throw them away, even after they’ve been replaced? Talk about product loyalty or is that love?
Watch this video (or read the transcript) to see Matias Rodriguez describe a future of Internet of Things UX for consumer and infrastructure IoT designed to maximize user engagement ...




Episode 17

Because of the technology and data available, the biggest and most interesting challenge in designing an IoT product is to make it feel more like a service or experience, than a piece of hardware. Only after you understand the customer and what the opportunities really are can product design begin.
Listen to this podcast (or read the transcript) with Gordon Hui to get an uber designer’s perspective on how to find that ideal product experience and the business that must be developed to support it ...




Episode 16

When starting down the path toward your IoT product, it’s tempting to jump into the tech and get started with your PoC… but don’t fall into that trap. Of course there are benefits to getting the minimally viable product out the door but these benefits don’t go away if you back up first and start with a business strategy and defined user experience – in fact they’re accelerated when you have a clear path from the start.
Listen to this podcast (or read the transcript) with Erik Ljung about the importance of starting at the top when beginning your product design process ...




Episode 15

Getting an IoT project off the ground isn’t easy. It’s not just about launching a new product based on new technology, it’s the changes the organization must make to reach escape velocity.
Listen to this podcast (or read the transcript) with Asaf Sadowski about the importance of creating an IoT proof of concept and the steps involved to get there ...